Amber Todd

Amber Todd is a highly-talented management professional with over 15 years of experience in hospitality, education, operations, and training. She excels in relationship management, customer service, and developing innovative strategies to meet client needs. Her expertise spans various areas including general operations, hospitality, customer satisfaction, training, and more. Amber holds a Master of Arts degree in Special Education and Teaching, a Bachelor's degree in Criminal Justice Administration, and an Associate degree in Business with a focus on Criminal Justice.

Throughout her career, Amber has held significant roles such as General Manager at Best Western® Hotels & Resorts, Education Specialist at Alpha Public Schools, and Content Track Facilitator at Teach For America. She has also served in various positions in education and hospitality sectors, showcasing her diverse skill set in operations management, sales and marketing, financial reporting, and brand management. Amber's professional background includes experience in compliance, forecasting, budgeting, and innovative communication strategies.

Her organizational leadership, coaching, and mentoring abilities have been instrumental in her success in hotel management, guest services, property management, and improving overall quality assurance. Amber is proficient in tools like QuickBooks, property management systems, and front office operations. She possesses strong skills in strategic planning, policy development, human resources, and project management. Additionally, she has experience in hotel safety and security, revenue management, and operations for rooms division.