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Amber Sherriff
Head of Customer Success at Infinity
Amber Sherriff is the Global Head of Customer Experience at Infinity, a company specializing in call tracking technology.1 She has been instrumental in Infinity's growth, contributing to the company's expansion from around 20 employees to over 130 globally.2 Sherriff has extensive experience in customer-centric roles within the SaaS industry, focusing on driving customer success and growth.
In her role at Infinity, Sherriff leads the Customer Success team, which is dedicated to advising clients on best practices and aligning with their KPIs to achieve desired results.1 She has played a key role in developing Infinity's Customer Success Program, which provides personalized service and industry insights to improve customers' experiences.1
Sherriff's career trajectory includes previous positions such as Client Service Representative at SWAROVSKI and Account Manager before joining Infinity.3 Her expertise in customer advocacy and product knowledge has made her an integral part of Infinity's customer-focused approach to business growth.2
