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Amanda Serfozo
UX Content Strategy Lead @ Capital One (Manager, Growth Portfolio) 🌱 | Trauma-Informed UX (UC Berkeley - CHUM) 🧠 | Cancer Care Advocate (The Doorways) ❤️🩹
Amanda Serfozo is a Content Strategy Lead + Manager (Growth Portfolio) at Capital One with over 16+ years of experience in design.
She is an early adopter of UX best practices, supporting Capital One's mission of revolutionizing banking by co-designing experiences with various departments.
Passionate about helping individuals of all financial backgrounds achieve financial wellness, Amanda excels in building engagement strategies, mentoring designers, and leading the Content Community of Practice at Capital One.
Amanda graduated from Emory University and holds certifications in Systems Design, Design Thinking for Innovation, and Trauma-Informed Care.
Her professional journey includes roles at agencies serving Fortune 500 brands, founding a content studio, and currently overseeing the Growth.xd portfolio at Capital One.
She engages in continuous learning, having completed certifications from Cornell University and planning to undertake trauma-informed design training at UC Berkeley.
Outside of work, Amanda enjoys exploring art museums, creating pottery, and participating in a local dart league in Richmond, Va.
