Amanda Matheis

Amanda Matheis is an experienced business leader who has held several significant roles at Microsoft over the course of a decade.1 Her most recent position was Regional Sales Manager for Eastern Canada in Microsoft's Direct Sales & Support division, which she held from August 2013 to July 2023.1

Career at Microsoft

Store Manager Roles:

Amanda served as a Store Manager for Microsoft in two different locations:

1. Mississauga, ON (October 2018 - April 2021)
2. New Westminster, BC (August 2013 - October 2018)

During her tenure as Store Manager, Amanda demonstrated exceptional leadership and achieved notable accomplishments:

• Implemented transformational strategies to exceed sales targets and improve financial performance1
• Maintained a 98% overall Customer Satisfaction rating1
• Nominated to join the "Retail Stores Management Council" to represent global store leaders1
• Awarded FY15 'Store of the Year' for best-in-class performance1
• Earned FY15 Microsoft Retail Stores Compliance Award for excellence in store operations, compliance, and process management1

Key Contributions:

Amanda made significant contributions to Microsoft's retail operations:

• Developed standard operating protocols for inventory reporting and file management1
• Co-created and launched the Retail Stores Audit Guide for Canada-specific compliance criteria1
• Participated in international store openings in Australia and England1
• Facilitated the first-ever call centre training program in Vietnam1

Recent Developments

It's worth noting that in August 2023, Amanda's role, along with her entire business unit, was eliminated due to corporate restructuring.2 This marked the end of her 10-year tenure at Microsoft.

Amanda Matheis is described as a "fantastically competent business leader" with well-honed instincts that drive her focus on people and processes as levers for impact.1 Her LinkedIn profile highlights her expertise in energizing high-performance teams to deliver impact beyond expectations.1