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Amanda Kennedy
Service design
Amanda Kennedy, Service Designer at 18F
Amanda Kennedy is a Service Designer at 18F, a digital services agency within the U.S. General Services Administration (GSA). Some key points about her:
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She recently joined 18F and is looking forward to working with the team and making a positive impact.13 Prior to 18F, she worked on government projects as part of a vendor team.
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In 2022, she relearned how to cross-stitch after 20+ years, finding it a meditative and creative way to spend her downtime.1
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Her LinkedIn username is amandakennedy1.23 She has shared posts about her work at 18F, including guiding questions to help teams select an approach for measuring customer experience.2
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Amanda brings experience from previous roles at Nava, Lanternalia and other organizations.4
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She has published articles on various platforms like Medium and The Conversation under her profile on Muck Rack.5
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Her personal website is amanda-kennedy-ux.com6, where she shares information about her work as a UX designer.
As a Service Designer at 18F, Amanda collaborates with partners to create human-centered digital services that improve the public's experience with government. She is excited to learn from her talented colleagues and make a positive impact through her work in civic tech and government.
