Amanda K.

Amanda Kennedy, Service Designer at 18F

Amanda Kennedy is a Service Designer at 18F, a digital services agency within the U.S. General Services Administration (GSA). Some key points about her:

• She recently joined 18F and is looking forward to working with the team and making a positive impact.13 Prior to 18F, she worked on government projects as part of a vendor team.

• In 2022, she relearned how to cross-stitch after 20+ years, finding it a meditative and creative way to spend her downtime.1

• Her LinkedIn username is amandakennedy1.23 She has shared posts about her work at 18F, including guiding questions to help teams select an approach for measuring customer experience.2

• Amanda brings experience from previous roles at Nava, Lanternalia and other organizations.4

• She has published articles on various platforms like Medium and The Conversation under her profile on Muck Rack.5

• Her personal website is amanda-kennedy-ux.com6, where she shares information about her work as a UX designer.

As a Service Designer at 18F, Amanda collaborates with partners to create human-centered digital services that improve the public's experience with government. She is excited to learn from her talented colleagues and make a positive impact through her work in civic tech and government.