Amanda Baldino

Amanda Baldino is a distinguished leader in the SaaS industry with a remarkable track record of 15 years in surpassing renewal and growth objectives, refining customer experiences, and establishing scalable programs for renewal and customer success teams. Her expertise lies in program management tailored to empower sales teams, cultivate executive relationships with VPs to implement sales strategies, and develop initiatives supporting customer retention, career advancement, and onboarding.

Amanda pursued a Bachelor of Science degree in Communication and Media Studies from Arizona State University, furthering her education with studies in the same field at the University of Hawaii at Manoa. She also attended Los Gatos High School.

Throughout her career, Amanda Baldino has held various key positions in prestigious organizations, including her role as Director of Global Renewal Sales Enablement at ServiceNow, Careers Keynote Speaker at Northeastern University, Senior Manager of Global Renewal Sales Enablement - Excellence Team at ServiceNow, Head of Programs & Enablement for Global Renewal Sales at ServiceNow, Director of Renewal Sales - Commercial & Emerging Markets at ServiceNow, Director of Customer Success for the Americas at CHEQ, Senior Manager of Customer Success at CHEQ, Senior Account Manager at CHEQ, Manager of Partner Accounts at Facebook, Digital Media Account Manager at CareerBuilder.com, Media Planner at Glam Media, eCommerce Manager at Marriott International, and Sales & Marketing Coordinator at Marriott International.