Alok Jain

Alok Jain is the Co-Founder and Chief Product Officer (CPO) of Benny, as well as the Founder of DoReveal. He is based in the Washington DC-Baltimore Area and has extensive experience in product design, user experience, and innovation.1

Professional Background

Alok has over 27 years of experience covering various aspects of user experience design, including:

• Mixed-methods research (qualitative and quantitative)
• Persona development
• Journey mapping
• Interaction design
• Advanced prototyping
• Conversation design
• Operations

He also has significant experience in product strategy, data analytics, and the application of machine learning.1

Career Highlights

• Co-Founder & CPO at Benny: Started this role in October 2021.1
• Sr. Director of CX/Product Strategy and Innovation at Centene Corporation: Worked here from March 2019 to July 2021.1
• Founder of Totkare.com: Led this venture from February 2009 to February 2014.1
• Head of UX (Contractor) at The World Bank: Held this position from August 2001 to November 2006.1

Entrepreneurial Ventures

Alok has founded multiple companies, including:

1. DoReveal: A company that uses AI technology to revolutionize qualitative market research.2
2. Totkare.com: A resource to help parents find child care facilities easily.1
3. Gurgaon Online: An online directory for the town of Gurgaon, India.1

Expertise and Approach

Alok describes himself as someone who works at the intersection of Design (Human-centered approach) and Business. He is passionate about using technology to create products that make life easier for users while helping businesses grow.12

At DoReveal, Alok and his team have developed an AI-powered platform that streamlines the process of synthesizing insights from user interviews, focusing on understanding the context and nuances of conversations.2