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Allison Smith
Owner/CEO at The IVR Voice.com -- Professional Telephone Voice, IVR/AI Voice, Amazon Alexa Upgrade Voice
Professional Background
Allison Smith is an internationally recognized professional voice talent whose impressive and versatile career spans decades. With a unique specialization in voicing telephone prompts, Interactive Voice Response (IVR) systems, and AI voicing, including being the voice upgrade for Amazon Alexa, Allison has become a household name within the voice talent industry. Her voice is influential in numerous aspects of daily life, often heard by individuals while they navigate through telephone banking systems, automated appointment reminders, and during any typical automated communication.
Throughout her career, Allison has lent her voice to countless prominent platforms within major telecommunications systems, working with industry leaders such as Cisco, Mitel, ShoreTel, Verizon, Qwest, Cingular, Bell Canada, Vonage, and Sprint. Her impressive portfolio reflects a range of big-name private clients, including PetSmart, 3M, Royal Caribbean, State Farm, NASA, and Samsung. One of her hallmark contributions to the voice realm was as the voice of the Asterisk Open Source PBX, which solidified her standing in professional voice work. Allison's talents extend well beyond the Open Source community into enterprise-grade telecommunications, making her one of the most widespread and recognizable voices in the industry today.
In addition to her prolific voice work, Allison is an esteemed speaker and blogger. She is frequently called upon to deliver engaging and informative presentations that illuminate the design of IVR prompts, on-hold systems, and overall strategies for enhancing the caller experience. Her expertise has made her a sought-after speaker at prominent events such as Astricon, IT Expo, Commcon, and Kamailio World where she imparts valuable insights into the voice talent industry.
Allison's work ethic is characterized by her lightning-fast turnaround, reasonable rates, and her unparalleled reliability, qualities that make her the voice of choice for many businesses and organizations.
Education and Achievements
Allison Smith boasts an educational background that has greatly contributed to her success as a voice talent. She earned her Bachelor of Fine Arts (BFA) degree in Drama and Dramatics/Theatre Arts at The University of Calgary. This foundation in performing arts, combined with her focus on drama and speech, has equipped her with the skills necessary to deliver powerful and engaging vocal performances that resonate with audiences.
Her continuous commitment to learning has kept her at the forefront of the voice industry, ensuring she is well-versed in the latest trends and technologies affecting voice work.
Achievements
Allison's career is marked by not only her extensive body of work but also her profound impact on the telecommunications and voice talent industries. Here are some notable highlights:
- Voice of Amazon Alexa: Allison's professional trajectory took a significant leap forward when she became one of the upgrade voices for Amazon Alexa, positioning her as an integral part of the future of AI voicing.
- Voice Talent Recognition: She has successfully established herself as one of the most prominent voices within the telecommunications sector, making her an in-demand choice for major companies looking for quality voice services.
- Industry Speaker: Her commitment to sharing knowledge and her expertise as a speaker has made her a regular presence at major industry events, allowing her to influence the conversation surrounding IVR design, customer service, and caller experiences on a larger platform.
- Leadership Role: As the owner of The IVR Voice.com, Allison has not only showcased her skills as a voice talent but also demonstrated her entrepreneurial spirit and commitment to delivering high-quality voice services to a diverse clientele.
In an era where digital communication and automated services are ubiquitous, Allison Smith's contributions are a testament to the power of voice in enhancing experiences across various platforms. Her work has significantly shaped how clients interact with technology, leading to an improved understanding and appreciation for the nuances of telephone voice technology.
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