Allen Suh

Allen Suh is a versatile professional with a proven track record in service innovation, strategic implementation, and product management.

He has a strong background in public health policy and management, with comprehensive education from institutions like Lynbrook High School, University of California, Los Angeles, General Assembly, and UC Irvine.

His experience includes roles at SCAN, Health Net, L.A. Care Health Plan, the Department of Veterans Affairs, and various other esteemed organizations.

Allen's expertise ranges from leading service innovation strategies and business partnerships to initiating and managing programs to meet federal requirements, improve data quality, and enhance user experiences.

He excels in product performance analysis, strategic planning, and cross-functional team leadership, demonstrating a deep understanding of systems thinking and technology architecture.

With a focus on driving customer satisfaction and retention, Allen is adept at developing and implementing customer service models, integrating processes, and enhancing online platforms such as member portals and mobile apps.

His role at SCAN involved overseeing the enhancement backlog for member portals and mobile apps, defining business and technical requirements, and managing roadmaps to prioritize feature enhancements crucial for success.

Furthermore, Allen's contributions as the Program Manager for Service Innovation at SCAN underscore his commitment to developing new products, programs, and teams through collaborative opportunities.

His career progression from Program Manager to Sr. Product Performance Analyst to Strategic Planning Specialist reflects his ability to adapt to diverse roles within the healthcare industry, showcasing his agility and expertise.

Allen's educational background in public health, management, product management, and strategic planning has equipped him with a strong foundation to excel in his multifaceted roles.

His affiliation with esteemed organizations like Health Care Executives of Southern California and notable internships at Centers for Medicare & Medicaid Services indicate his dedication to continuous learning and professional development.