Suggestions
Allen McClure
Senior Director of Technical Support at IDERA Software
Allen McClure is the Senior Director of Technical Support at IDERA Software, where he is recognized for his expertise in Service Desk Management and ITIL practices. His professional background includes a strong focus on providing high-quality technical support and leading teams effectively within the IT sector. McClure is noted for exemplifying the key attributes of a successful service desk leader, contributing significantly to the operational excellence of his department at IDERA Software.12
His LinkedIn profile indicates a commitment to continuous improvement in service delivery and customer satisfaction, showcasing his role as a trusted advisor to clients and partners.1