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    Allen Hancock

    Product Design, Management, and Refinement

    Allen Hancock is a seasoned professional in technical product management, currently serving as a Senior Product Manager at Syncro. He has a strong background in IT consulting and product design, with a focus on managed services and proactive support systems.

    Career Overview

    • Current Role: Senior Product Manager at Syncro since June 2021, where he has been instrumental in overseeing product development and management strategies.

    • Previous Experience:

      • Founder of Watchman Monitoring (2010 - 2022), where he developed a non-intrusive monitoring system for support providers.
      • Community Moderator for the Zendesk Community (2013 - 2019), helping users maximize their use of Zendesk software.
      • Advisory Council Member for the Apple Consultants Network (2015 - 2018), contributing to the growth of the network.

    Skills and Expertise

    Allen specializes in product management, design, and refinement, leveraging his extensive experience in IT and consulting to drive product innovation and customer satisfaction. His technical qualifications include various Apple certifications and a history of writing for MacTech Magazine, showcasing his expertise in the Macintosh ecosystem.

    Location

    He is based in Baton Rouge, Louisiana, where he has built a significant presence in the IT consulting community since 1996.1

    Highlights

    E x h i b i t - IEEE Xplore

    Related Questions

    What are Allen Hancock's main responsibilities at Syncro?
    How did Allen Hancock transition from Watchman Monitoring to Syncro?
    What specific tools did Allen Hancock overview at the Watchman Monitoring sessions?
    What is Allen Hancock's background in product design and management?
    How has Allen Hancock's experience at Zendesk Community influenced his career?
    Allen Hancock
    Allen Hancock, photo 1
    Allen Hancock, photo 2
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    Experience

    Founder at Watchman Monitoring
    Senior Product Manager at Syncro (June 2021 - April 2022) Community Moderator at Zendesk Community (December 2013 - May 2019) Advisory Council Member at Apple Consultants Network Advisory Council (May 2015 - May 2018)

    Location

    Baton Rouge, Louisiana, United States