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Allan Moore
Kansas City Market Manager at Victra - Verizon Authorized Retailer
Professional Background
Allan Moore is a distinguished expert in the wireless industry, boasting over 16 years of experience dedicated to helping businesses thrive through innovative solutions and personalized customer service. His career has been marked by a proven track record in analyzing customer needs, identifying operational gaps, and providing tailor-made strategies that result in impactful outcomes. Allan has an extensive background in the wireless and technology sectors and has successfully led high-performing teams filled with industry champions across various disciplines.
At Victra, an authorized retailer for Verizon Wireless, Allan has played an instrumental role in developing a sales culture that prioritizes customer experience while fostering a positive team environment. He believes that a strong team culture is essential to achieving business objectives and defines every practical strategy around enhancing both employee and customer experiences. His leadership style has consistently achieved company-leading year-over-year growth, further solidifying his reputation as an effective leader and a sales strategist.
Throughout his journey, Allan has transitioned from an individual contributor in sales to managing and leading sales teams, demonstrating his adaptability and diverse skill set. His integrity is a foundational element of his professional identity, significantly shaped by his tenure at Victra and Verizon Wireless. He takes great pride in being part of an organization that aligns with his values and allows him to explore diverse perspectives on solving pressing challenges within the industry. Allan's commitment to excellence is evident in his approach to customer service and his dedication to empowering his team.
Education and Achievements
Allan's educational background includes a focus on Secondary Education and Teaching at Kansas State University, as well as Liberal Arts with an emphasis on Business and Corporate Communications at Cloud County Community College. This diverse academic foundation has provided him with the critical thinking and communication skills necessary for fostering productive relationships in sales and customer service.
Over the years, Allan has built his career at Victra - Verizon Authorized Retailer, where he has held multiple roles that reflect his growth and expertise.
- As the Kansas City Market Manager at Victra, he leads strategies that optimize sales performance and enhance customer satisfaction across the market.
- Previously, as a Regional Business Manager, Allan focused on all aspects of the sales operations, ensuring that the needs of both customers and team members were met.
- In his role as Business Account Manager and Business Manager at Verizon, he developed a deep understanding of corporate client needs, translating them into actionable plans that supported long-term partnerships.
Through these various positions, Allan has not only influenced sales figures but has also contributed to shaping the corporate culture by embedding integrity into every business process. His dedication to ongoing improvement and commitment to team dynamics continue to position him as a thought leader in the wireless sector.
Achievements
- Successfully led teams to achieve record sales growth year over year.
- Developed a customer-centric sales approach that enhances customer satisfaction and loyalty.
- Championed team culture initiatives that prioritize employee experience.
- Fostered collaboration and open communication among team members, enriching the workplace environment.
- Played a key role in transforming sales strategies at Victra, which became a benchmark for the industry.