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Allan Lemos
Gerente Executivo - InterShop
Allan Lemos is a dynamic professional with a 'business owner' mindset, excelling in optimizing processes and maximizing business profitability.
With a background in building 3 successful startups, Allan has honed his entrepreneurial skills, focusing on efficiency, process optimization, resilience, and strategic decision-making.
His expertise extends to team building, fostering competitive and efficient teams aligned with company goals for optimal results.
In product management and ownership, Allan has vast experience in developing online stores and new products/services, using agile methodologies tailored to each product/client's needs.
In the realm of business, Allan thrives in conceptualizing new ventures and opportunities, as well as managing financial strategies and operations.
His marketing proficiency includes technical implementation of Google tools for online stores, crafting media and partnership strategies, social media management, and maximizing ROI while leveraging various sales channels and online agencies.
In a commercial capacity, Allan excels in product development, assortment management, negotiations, and crafting strategies for telesales and marketplaces.
Customer service is a forte, with skills in setting up integrated SAC/back-office departments, meeting SLAs and customer satisfaction goals, and managing external customer touchpoints.
With a strong logistics background, Allan has hands-on experience in operational and strategic logistics processes, from receiving to transportation, including team management, internal processes, and customer service.
His educational background includes an MBA in Information Technology Management, postgraduate studies in Marketing Management and Digital Marketing for E-commerce, and a Bachelor's degree in Business Administration focused on e-commerce.
Additionally, Allan has a technical background in Pharmaceutical Chemistry.
With a rich work history, Allan has held executive positions at InterShop, and managerial roles at Americanas S.A., with extensive involvement in marketplace management, integration, and strategic planning.
Formerly, Allan has also worked in e-commerce, marketing, product development, quality assurance, and commercial roles at various organizations, showcasing his diverse skill set and adaptability.
Allan Lemos's career reflects a comprehensive blend of skills across entrepreneurship, team management, product development, business strategy, marketing, sales, customer service, and logistics, with a solid educational foundation in business and technology.
His hands-on experience in startups and established companies underscores his versatility and proficiency in navigating diverse business challenges.