Alison Russo

Alison Russo is the Customer Feedback Process and Quality Coordinator for the Americas at Lufthansa Group. She is recognized as a visionary and highly motivated professional with a strong focus on detail and problem-solving. Her role involves overseeing customer feedback processes and ensuring quality standards are met within the organization.

Her LinkedIn profile highlights her accomplishments in departmental development and team organization, showcasing her ability to lead initiatives that enhance customer experience and operational efficiency at Lufthansa. Alison's expertise lies in effectively managing feedback mechanisms to drive improvements and maintain high service quality standards within the airline industry.1