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Alicia Miller
Technical Curriculum Developer at ServiceNow
Alicia Miller is a skilled professional with a diverse background, specializing in UX, ServiceNow, service catalog, knowledge management, content management, portal development, and Adobe Creative Suite.
With a solid foundation in ITIL, business analysis, digital communications, and project management, Alicia brings a wealth of experience and expertise to her roles.
Alicia Miller pursued her passion for design, earning a BS in Interior Design from the University of Tennessee, Knoxville.
Throughout her career, Alicia has held various key positions, including Technical Curriculum Developer at ServiceNow and Instructional Designer at Contender Solutions.
She has also worked as a Systems Consultant at prominent companies like Infocenter, Unum, and IBM Smart Cloud Control Desk (Maximo).
Alicia's rich professional journey includes roles such as IT Digital Communications Consultant, IT Knowledge Manager, Commercial Interior Designer, Associate Software Engineer, and Library Media Specialist.
