Alicia Grossman

Alicia Grossman is a seasoned professional with a strong background in revenue operations, sales excellence, and customer success.

Currently serving as the Director of Key Accounts at Pano AI, Alicia specializes in leveraging CRM strategies to enhance client relationships and drive sales growth within the industrial software segment. Her role involves leading a team to drive operational innovation and foster cross-functional collaboration.

With experience as a Revenue Operations Consultant for various startups and corporations, Alicia has a proven track record of developing playbooks, conducting new hire training, and implementing customer success initiatives. She focuses on guiding teams towards continuous improvement, strategic alignment, and revenue growth.

Alicia holds an MBA in Marketing Strategy from Duke University's Fuqua School of Business and a Bachelor's Degree in International Relations from Tufts University.

Her previous roles include Senior Director positions at Juul Labs, where she oversaw underage use prevention, sales operations, and customer success. Additionally, Alicia has held various sales and operations management positions at Mixpanel, Inc., Chevron, and has experience in consulting with firms like Booz Allen Hamilton.

Her diverse background extends to the education sector where she served as an Eighth Grade History Teacher at the Academy of the Pacific Rim Charter Public School.

Alicia Grossman's career trajectory reflects a commitment to excellence, innovation, and fostering growth within organizations through strategic initiatives and collaborative efforts.