Alicia Endean

Alicia Endean is a Technology Recruiting Manager at Kelly Science, Engineering & Technology, which is part of Softworld, a Kelly Company. She is based in Pleasanton, California in the San Francisco Bay Area.1

Professional Experience

Alicia has been in her current role as Technology Recruiting Manager since July 2020. Her responsibilities include:

• Leading a team of nationally dispersed Senior Technical Recruiters
• Achieving and exceeding recruiting goals and service level agreements for clients
• Performance management of the Technical Recruiting Team
• Partnering with geography and senior leadership to drive successful Technology Recruiting Programs
• Monitoring customer satisfaction and addressing escalated client concerns
• Driving continuous process improvements in a rapidly changing business environment1

Prior to her current position, Alicia held the following roles:

• IT Recruiting Lead at Kelly IT Resources from January 2016 to June 2020
• IT Recruiter at Kelly Services (specific dates not provided)1

Skills and Approach

Alicia is described as a servant leader who is diligent in her pursuit of excellence. In her work, she focuses on:

• Collaboration and relationship building
• Clear and impactful communication
• Executing business strategy
• Engaging and developing her team
• Leading both in-person and remote teams
• Fostering an environment for team success
• Effective performance management and talent development1

Education and Certifications

While specific educational details are not provided, Alicia has completed the following certifications:

• Programming Foundations: Databases (LinkedIn, May 2022)
• Digital Transformation Foundations (LinkedIn, April 2022)1

Alicia Endean's LinkedIn username is aliciagrecoendean, as mentioned in the query.