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    Ali Saghaeian

    ServiceNow Platform Process Owner - ServiceNow ITSM Product Owner - CSA, ITSM Professional Suite, CIS-ITSM, CAS-PA, CIS-PPM, CIS-APM - ITIL 4 and PRINCE2® - Certified AgilePM® and AgileBA® Practitioner

    Ali Saghaeian is a highly educated and accomplished professional with a diverse academic background and extensive experience in various roles within the IT and business analysis fields.

    He holds a Master's Degree in Entrepreneurship Management - New Businesses with Distinction from the University of Tehran, showcasing his commitment to academic excellence.

    Ali completed his Bachelor of Science in Computer Science - Information Systems at Vali-e-Asr University, assessed as Level 7 in the Australian Qualifications Framework.

    Additionally, he obtained certifications and statements of attainment in areas such as IT Project Management, Database Design and Development, Small Business Management, and IT Service Management among others.

    His educational journey also includes professional certificates in IT Project Management from the University of Washington and essential skills for Project Managers from TAFE NSW- Sydney Institute.

    In terms of professional experience, Ali has held key roles at various organizations, including eHealth NSW where he served as the ServiceNow ITSM Product Owner and previously as the ServiceNow Platform Process Owner and Project Manager for Statewide Platform Upgrade.

    His expertise extends to business analysis, with roles such as Senior Business Analyst and ServiceNow Business Analyst at eHealth NSW, Lead Business Analyst at TCI, and Chairman of the Board at Kiana Intelligent Communications Ltd.

    Ali's background in customer service management and ITIL further enriches his skill set, making him a versatile professional with a strong foundation in both technical and managerial aspects of IT projects.

    With a wealth of academic achievements and hands-on experience in diverse IT roles, Ali Saghaeian is a well-rounded professional poised to excel in challenging and dynamic work environments.

    Ali Saghaeian
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    Location

    Sydney, New South Wales, Australia