Ali Berman

Ali Berman is a professional with a diverse background in operations, project management, collaboration, and technical writing. They hold a BA with Honors in Anthropology from The Ohio State University and studied Biology/Pre-Med at the University of South Carolina.

Ali has a rich history of roles at various organizations, including significant positions such as Staff Research Programs Lead, Senior Research Programs Lead, Lead Technical Operations Strategist, Senior Technical Operations Strategist, and Customer Experience Learning Operations Lead at Slack. They also served as a Learning Documentation Coordinator at Slack.

Prior to their time at Slack, Ali worked as a User Services Agent and Support Documentation Writer at Twitter and held the role of Client Services Manager at Ticketfly, Inc. Furthermore, they have experience in the music industry, having worked as a Show Manager at Noise Pop Industries and an Office General Manager/Label Assistant at Lookout! Records.

Ali's career also includes roles like Management Coordinator at Tough Love Artist Management, Contributing News Writer at Tinymixtapes.com, and Disability Claims Adjudicator at the State of Ohio Bureau of Disability Determination. Throughout their career, Ali has demonstrated expertise in enablement operations, project management, cross-functional collaboration, onboarding operations, information architecture, support documentation, technical writing, customer support, and client support.