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Alexandre Tournut
Sr Director Consumer Services and Digital Clienteling
Alexandre Tournut is the Senior Director of Consumer Services at Alo Yoga, a prominent activewear brand. He has a robust background in customer service and e-commerce, particularly within the luxury fashion sector. Tournut holds a Bachelor of Arts in International Business from Wilfrid Laurier University and a Master of Arts in Business from Université de Haute-Alsace Mulhouse-Colmar.
Before joining Alo Yoga, Tournut held significant positions at various high-profile fashion companies, including Farfetch, Saint Laurent, and Burberry. His most recent role prior to Alo Yoga was as the Head of Customer Service - Farfetch Platform Solutions, where he developed and managed customer service strategies aimed at enhancing customer satisfaction.2
Tournut's expertise encompasses team management, strategy implementation, and ensuring high levels of customer satisfaction, making him a key player in shaping the consumer experience at Alo Yoga.1
