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    Alexandre Angelo

    Support Analyst

    Alexandre Angelo is an experienced professional with a strong background in user support and technical solutions. His skills include user support for Windows, Linux, and Mac systems, remote support tools like RDP, VNC, and TeamViewer, software and hardware installations, configuration of electronic petitioning token cards, access management in various systems like Active Directory and SAP, network folder mapping, administration of tools such as GSUITE, Google Cloud, OneDrive, and Dropbox, antivirus updates with tools like Kaspersky and Norton, application support for Office365, configuration of email accounts, computer and notebook formatting with data backup, Cisco telephony setup, video conference room configuration, workstation layout customization, ticket handling using JIRA, equipment rollout, IT equipment inventory management, Adobe and Microsoft product licensing updates, SQL Server and Oracle data manipulation, internet link service procurement, printer fleet support including configuration, installation, meter reading, and supply replenishment, monitoring printers over a network using MarkVision.

    Alexandre Angelo
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    Location

    São Paulo, São Paulo, Brazil