Alexandra Romirowsky

Alexandra Romirowsky is an experienced professional working at Independence Blue Cross, where she holds the position of Manager for Medicare Member Insights & CAHPS Outcomes.13 With nearly a decade of experience at the company, she has focused on understanding customer needs, wants, and pain points to drive data-informed decisions.1

Professional Background

Alexandra brings a wealth of expertise to her role, including:

• Design thinking: She is skilled in applying design thinking methodologies to solve complex problems.
• Expert facilitation: Romirowsky possesses strong facilitation skills, which likely contribute to her ability to lead teams and projects effectively.
• Strategic thinking: Her strategic thinking capabilities allow her to approach challenges with a big-picture perspective.

Role at Independence Blue Cross

In her current position, Alexandra Romirowsky is responsible for:

• Analyzing and interpreting Medicare member insights
• Managing CAHPS (Consumer Assessment of Healthcare Providers and Systems) outcomes
• Identifying areas for improvement in member experience
• Leading data-driven initiatives to enhance customer satisfaction13

Her work likely involves collaborating with various departments to implement changes based on the insights gathered from Medicare members and CAHPS survey results.

Professional Network

Alexandra Romirowsky is connected to other professionals in the healthcare and technology sectors. For instance, she has been mentioned in a LinkedIn post by Dan Whitzer, who noted her participation in an event at Comcast NBCUniversal LIFT Labs along with other colleagues.2

Given her role and experience, Alexandra Romirowsky is likely a valuable asset to Independence Blue Cross, contributing to the company's efforts to improve member experiences and outcomes in the Medicare segment of their business.