University of California, Berkeley

Confirm is an all-in-one people platform fixing performance reviews by making them faster, fairer, and easier. Grounded in the science of Organizational Network Analysis (ONA), Confirm gives leaders a true view of each employee’s influence, impact, and actual contribution. All with less time and effort. Unveil unique data to promote, PIP, and retain talent with precision and confidence.

Confirm

Senior Staff Technical Program Manager

Reducing what goes into landfills by giving old toys a new life. A 501c3 California nonprofit organization.

Phoenix Toy Project

Founder

* Managed a team of 4 PMO across the organization, deploying team members in the most impactful and cross-functional programs.
* Building out best practices for the company for frameworks to better deliver products on-time, of quality, and within budget.
* Lead annual and quarterly strategic planning, partnering with business, R&D, and marketing leaders.
* Responsible for delivering strategic programs including initiatives across Product and Revenue roadmap.
* Spearheaded the program management effort to develop and launch a new POS to the United States market within 6 months. Coordinated and led efforts across different teams across the organization to enable its launch: product, marketing, engineering, research, legal, privacy, supply chain, ops, and others.
* Led the effort to integrate the two companies post-acquisition for "run the business" activities and processes across non R&D teams in the company: Finance, Legal, IT, Recruiting, and HR. This includes integration of systems as well as full migration of historical data.

SumUp

Director Program Management Office

* Built and defined PMO career track for the organization
* Manages a team of 3 program manager across two key pillars in the organization (R&D, Revenue)
* Improved and facilitated process for both quarterly and annual planning

Senior Manager, Program Management

·	In charge of running Technical Program Management for the Core Business team under the Interests organization at Instagram.
·	Involved in quarterly planning with team’s Product Manager and Engineering Manager for prioritization, scoping, and execution on feature development to hit organization goals.
·	Key role in driving XFN reviews and collaboration for all feature releases for Facebook Inc. compliance across privacy, policy, legal, integrity, and centralized metrics review.
·	Currently working on a full backend migration for non-paid organic metrics for the Instagram platform.

Instagram, Senior Technical Program Manager

·	In charge of running Technical Program Management for the Events & Ticketing team under the Ads & Business Platform organization.
·	Involved in quarterly planning with team’s Product Manager and Engineering Manager for prioritization, scoping, and execution on feature development to hit organization goals.
·	Led the collaboration and development of a major feature with 3rd party partner company Eventbrite to allow for tickets to be created and sold via Facebook and powered by the Eventbrite ticket management system. Project took a little over a year from conception to completion with a launch in May of 2019.

Facebook, Senior Technical Program Manager

·	Starting in 2016, brought in to plan, organize, and execute from spec to G2M programs that were outside the walled resources of the Analyze team. All programs were cross functional, ranging from three teams of service owners to 12 teams of service owners including QA, marketing, CustOps, and VP level communications.
·	Establish tracking tools and practices to better predict feature development from concept to deployment, thus enabling accurate quarterly planning and the ability to use a rolling roadmap for resource planning and tracking.
·	Bring visibility and accountability to an extremely high-profile Polling product where there was none. Establish milestones and goals to finish individual feature requests in time for the original go to market plan.
* Day to day communication vertically to director and VPs regarding the progress of projects to limit risk when potential project issues arise.

SurveyMonkey

Technical Program Manager

Responsible for planning and execution across two separate teams of 8 engineers total for the Platform Core team. Projects include supporting current and future game development backend platform services as well as the development of new technologies.

Machine Zone, Inc.

Senior Project Manager, Platform

•	Manage the roadmap and planning of business development related projects with internal resources and external parties. Physical electronics device to be announced Q1 2015.
•	Coordinate the demo home production for Samsung Developer Conference 2014 between multiple external parties, including overall timeline adherence, device procurement, experience planning, and device engineering integration.
•	Coordinate the offsite demo home production for CES 2015 between multiple external parties, including overall timeline adherence, device procurement, experience planning, and device engineering integration.

SmartThings

•	Currently responsible for the following titles:
◦	Godzilla – Smash3 (iOS, Android – official movie title)
◦	Scorched v2.0 (iOS, Android)
•	Plan the roadmap with respective external developers producers for upcoming features and bug fixes for current live games in the system.
•	Working closely with license partners to ensure current and future game content adheres to licensing requirements.
•	Write product specs focusing on features for launch and post-launch retention strategies.
•	Facilitate the day-to-day communication between the publishing arm and development studios on all things scheduling.
•	Main tools used: Google Docs, Microsoft Office, JIRA, FogBugz

Rogue Play, Inc.

Live Games Producer

•	Responsible for the project management of the Battle Pirates game and team of 20.
•	Worked directly with Technical Director, Director of Product Management, and Executive Producer to plan and allocate resources for a rolling 6-week roadmap on a weekly basis.
•	Worked directly with Technical Director, Director of Product Management, and Executive Producer to plan 3-month roadmaps to present to the executive staff on a quarterly basis.
•	Facilitated the day-to-day of all teams to hit goals for weekly updates on the Battle Pirates online game.
•	Main point of contact between team’s game developers, product management, artists, and designers.
•	Responsible for ensuring the proper execution of the feature list for weekly builds to be delivered to the live game audience.
•	Main tools used: Google Docs, Microsoft Office, JIRA

KIXEYE

Project Manager

•	Responsible for the production of the following titles:
◦	Forbidden City (HTML5)
◦	Race for the Galaxy (HTML5 – not released)
◦	Treasures & Traps (HTML5 – not released)
•	Responsible for maintaining the production processes involved in external game development production across concurrent developers and respective products (internal and external production).
•	Producing game products surrounding popular branded licenses, adhering to publisher guidelines, style guides and approvals.
•	Games and technology focusing as online games in HTML5.
•	Main Tools Used: Google Docs, JIRA, Salesforce

Goko

Game Producer

•	Work directly as community manager with all Flash game developers in and outside of our network to adopt and use all of our newest features and tools.
•	Running and managing contests with partners such as Revolver, Arcade Town, Addicting Games and Warner Brothers and KidsWB.
•	Running external production with Flash game developers to produce games for specific promotions from conception to completion, following standard waterfall model milestone conventions.
•	Content editor for featured and non-MMO based content on mochigames.com.
•	Signed and obtained sponsorships (primary and sitelock) for over 50 games in the last 18 months netting over 80 million gameplay impressions total.
•	Main Tools Used: Microsoft Office, Proprietary Game Database Software

Mochi Media

Business Development Manager

•	Responsible for establishing the production processes involved in the newly developed PC division of the company. The main focus of this PC division is casual games. 
•	Creating timeline for projects from conception to completion.  This includes standard milestones and resource allocation throughout the entire project from conception to final product.
•	Managed a production team of two artists, three engineers, one designer and one sound engineer.
•	Titles shipped: Scene It? Movies (mobile), PAC-MAN Plus (mobile), Namco All-Stars (PC)
•	Main Tools Used: Microsoft Office

Namco Networks America, Inc.

Associate Producer

•	Responsible for running the QA process for titles on the Leapster gaming platform.
•	Managed three external testers through the game's development.
•	Created test plans and checklists to ensure quality consistency throughout titles.
•	Titles shipped: Go! Diego! Go! (Leapster)
•	Main Tools Used: Microsoft Office, Test Track Pro

LeapFrog

QA Core Tester (Contract)

•	Responsible for running the QA process for titles on the Playstation Portable.
•	Checked games to meet provided industry guidelines.
•	Titles shipped: Syphon Filter: Dark Mirror (PSP), Socom: Fire Team Bravo (PSP)
•	Main Tools Used: Microsoft Office, Proprietary Bug Tracking Software

Alexander Shen