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Alex Petralia
Senior Tier 2 Technical Enterprise Systems Support & Customer Care at Insightly
Alex Petralia is a versatile professional currently serving as a Senior Tier 2 Technical Enterprise Systems Support and Customer Care Agent at Insightly, where he excels in technical troubleshooting, bug testing, and CRM expertise. With a background in Marketing, Writing, Operations, Customer Success, Public Speaking, and Communications, Alex effectively manages customer relations and communication while overseeing team training and efficiency enhancements. Beyond his tech role, Alex is a Contributor in music journalism and a Creative Consultant in the Bay Area. He also dabbles in Stand-Up Comedy and Improv. Alex graduated with a BS in Business - Marketing from San Francisco State University and has extensive experience in various fields, emphasizing creativity, diligence, and adaptability.
