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Alex North
Technical Architect at ServiceNow – The Enterprise Cloud Company
Alex North is a troubleshooter known for his ability to tackle challenges by proposing multiple solutions that consider the needs of different stakeholders.
With a background dating back to 2010, he has honed his skills in the dynamic realm of ServiceNow, blending traditional organizational processes with the agility demanded by modern businesses.
His experience includes successful solution implementations in the demanding retail pharmacy sector at Boots UK, collaborating with tech giants like IBM and Steria.
Passionate about exemplary customer service, Alex excels both in direct user interactions and in fostering collaboration among diverse groups and suppliers.
His expertise lies in logic and process design, database optimization, ServiceNow platform deployment and optimization, technical training development, and staff mentoring.
Educationally, Alex studied French, German, History, and Music at Reed's School in Cobham.
His professional journey includes roles such as Technical Architect, Staff Engineer, Technical Support Manager, and Performance Team Lead at ServiceNow. Prior to that, he held positions at Boots UK, Cegedim, BioTekNik Computer Science, and McDonald's.
