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    Alex Mooney

    Engineering Manager at Intercom

    Alex Mooney is an Engineering Manager at Intercom, where he focuses on developing marketing tools to enhance customer engagement and streamline business processes. He has been instrumental in helping to make internet business more personal through innovative engineering solutions.12

    Background and Experience

    • Current Role: At Intercom, Mooney contributes to the creation of tools that facilitate better communication and interaction between businesses and their customers. His work involves both leadership and technical expertise, guiding engineering teams to deliver effective solutions.12
    • Previous Experience: Before his current position, Mooney held various roles at Intercom, demonstrating a strong trajectory within the company. He has also worked at other organizations such as Unituition and Radical, and he is an alumnus of Trinity College Dublin, where he likely honed his engineering skills.34

    Professional Philosophy

    Mooney emphasizes the importance of clear communication and support within engineering teams, particularly when managing underperformance. He believes in fostering a supportive environment that allows team members to thrive while addressing challenges transparently.1

    Online Presence

    His LinkedIn profile under the username mooneya reflects his professional journey and connections within the tech community, showcasing his commitment to personalizing user experiences through technology.35

    Highlights

    Sep 20 · leaddev.com
    Managing underperformance in engineering teams - LeadDev
    Managing underperformance in engineering teams - LeadDev
    Solidroad: Upskilling customer-facing teams with AI - Silicon Republic

    Related Questions

    What projects has Alex Mooney led at Intercom?
    How did Alex Mooney transition from engineering to management at Intercom?
    What are Alex Mooney's key achievements as an Engineering Manager at Intercom?
    How does Alex Mooney approach managing underperformance in his team?
    What tools or technologies has Alex Mooney implemented at Intercom?
    Alex Mooney
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    Location

    Ireland