Washtenaw Community College

Eastern Michigan University

Enterprise Pre-Sales Engineer at PlainID - The Authorization Company

Delinea

Principal Sales Engineer

Led and managed end-to-end sales cycles, ensuring smooth and timely deployment of solutions and fostering long-term client relationships. Successfully identified and prioritized key accounts and market segments, resulting in a significant expansion of the customer base and a positive impact on overall company revenue. Acted as a trusted technical advisor, effectively presenting the value and capabilities of HYPR's cutting-edge FIDO2-based passwordless authentication solutions to C-level executives, IT leaders, and key stakeholders. Conducted in-depth product demonstrations and technical presentations, showcasing the seamless integration of HYPR's products with clients' existing infrastructure and addressing their specific business needs. Demonstrated an in-depth understanding of industry trends, competitor analysis, and market dynamics, enabling the formulation of effective sales strategies and positioning HYPR as an industry leader. Leveraged strong communication and negotiation skills to secure strategic partnerships with channel resellers and system integrators, increasing the company's market reach and brand recognition.

HYPR | The Passwordless Company™

Solutions Engineer, Central and North East

As a Sales Engineer at PlainID, I contributed to the company's success by driving sales growth through technical expertise and exceptional customer service. I played a key role in understanding customer needs, developing customized solutions, and effectively communicating the value of PlainID's products and services. Successfully closed several high-profile deals, including securing key enterprise clients, resulting in multi-year contracts. Demonstrated in-depth product knowledge and effectively communicated the features and benefits of PlainID's identity management solutions to clients. Conducted thorough product demonstrations and proof-of-concept sessions, effectively showcasing the capabilities of PlainID's solutions to potential customers. Worked closely with customers to understand their unique requirements, providing tailored solutions that met their specific business needs. Assisted in creating technical proposals and presentations, ensuring alignment with customer requirements and industry best practices. Collaborated with cross-functional teams, including engineering and product management, to address customer feedback and continuously improve the product offering. Built and maintained strong relationships with key stakeholders, fostering long-term partnerships and driving customer loyalty. Stayed updated on industry trends and competitive landscape, enabling the identification of new business opportunities and potential areas of improvement.

PlainID - The Authorization Company

Enterprise Pre-Sales Engineer

Communicate Turbonomic value proposition across Performance, Efficiency, and Compliance to potential customers.  Lead technical presentations and assist sales directors with ROI presentations.  Conduct product demonstrations online and in-person.  Convey and document technical requirements to prove business value across large organizations within the associated sales region.  Address all pre-sales technical questions related to the full Proof of Concept/Proof of Value cycle.  Provide technical assistance within POCs and assist other regions if needed.  Provide input and feedback to engineering teams and development.

Turbonomic

Specialized in the Centrify platform, including identity management and assurance, endpoint protection and validation and enforcement of least privilege access.  Achieved 240% first year obtainment of individual quota of $2.2MM.  Maintained a proof of concept / evaluation success rate of 100%.  Led discovery sessions with prospective customers to uncover customer use cases and requirements. Led targeted product demonstrations to customers based on the discovered use cases.

Centrify Corporation

Senior Systems Engineer

Managed 5000+ Linux servers, both virtual and physical, on the Cisco UCS platform.  Worked as the Linux lead on the security incident response team.  Led project to migrate business units to the AWS public cloud. Reengineered monitoring and alerting using OpsView and PagerDuty.  Created a training program to help IT staff acquire AWS Certifications, which resulted in a more efficient and knowledgeable team.  Improved the overall security posture by implementing two-factor authentication across the Linux environment with Duo Security.

ProQuest

Senior Linux Engineer

Worked to modernize the company infrastructure which allowed the sales and marketing team to increase sales by 150% in healthcare products.  Implemented and sustained Healthcare Information Exchange services, along with the operation of a network consisting of Windows 2003/2008 and RHEL Linux servers, while ensuring SLA’s were met or exceeded.  Ensured that all servers and systems were HIPAA compliant.

Covisint

Information Systems Engineer

Systems administration and operational responsibility for the UM Online Directory, Mail Routing and Delivery for the umich.edu domain, and the University-wide IMAP/POP service.  Maintained legacy AIX server environment.  Spearheaded effort to upgrade Oracle Peoplesoft servers to latest version of AIX.

University of Michigan

Senior Systems Administrator

Computing infrastructure design and capacity planning for multiple classified government projects.  UNIX server administration for Solaris, RHEL, and AIX.  Support of classified environment, security procedures, system hardening and auditing.  Information storage design and support for SAN, NAS and DAS from SUN, EMC and Nexsan with ZFS, EXT3, and XFS file-systems.  Earned Top Secret Sensitive Compartmented Information Clearance (TS/SCI) with polygraph.

General Dynamics Advanced Information Systems

Systems Analyst Lead

Responsible for the design, implementation, and maintenance of all IT systems.  Converted server infrastructure from physical hardware to VMware virtual machines. Transferred primary operations to new data-center improving overall uptime and SLA delivery. Developed Amazon EC2 cloud computing solution for on-demand computing projects. Maintained Oncomine web application running Apache Tomcat with MySQL database back end.

Compendia Bioscience

Unix Systems Architect

Supporting 1000+ Linux/AIX/Solaris/HPUX servers in data centers around the world.  Install, configure and maintain AIX 5.3L LPARs on IBM p5 series hardware for the Oracle DBA team.  Developed, tested, and documented an automated Oracle 10g application server installation procedure.  Analyzing performance issues using Tivoli performance viewer and Tivoli event console.  Provided technical direction and mentoring to the level 2 Unix team in Chennai India.  Supporting IBM WebSphere 6.x J2EE application server.

Ford Motor Company

Senior Unix Systems Administrator

Managing fifty terabytes of network attached storage.  Adding storage at a rate of ten terabytes per year.  Working with Google Inc. to digitize every volume in the entire university library collection.  Total storage projected to be at least a petabyte.  Installed, configured, and maintain web server infrastructure for the entire library, serving tens of thousands of users daily.  Migrating the library management server from an IBM mainframe to the new Exlibris system running on a Sun E4800.
Increased overall security using host-based firewalls (iptables, ipchains, and sunscreen), SSH, and SSL.
Migrating older proprietary Unix servers to Dell PowerEdge servers running Redhat Linux.  Manage backups of all data using Arkeia and Tivoli storage manager.

Unix Systems Engineer

Installed, monitored, configured, and maintained Sun/Solaris and Linux environment (including Ultra 4500, 450, 250, 60, A5000, and A1000 disk arrays) for production network located in Global Crossing data center.  Worked as project manager for multiple financial trading systems, reporting to the Director of Operations.  Responsible for all capacity planning of Sun infrastructure in a 24/7 setting. Spearheaded all security matters including firewall setup and configurations. Installed, configured, and monitored Legato Networker 5.5 power edition for comprehensive backups of all corporate and production data (including Sybase databases).

Round1

Unix Systems Administrator

Consultant Lawrence Berkeley National Labs:
Maintained 75 Sun UltraSPARC servers and workstations for Human Genome Project.  Installed and configured Network Appliance 630 filers with 1.2 terabytes of data and ensured its safety with regular backups. Automated Solaris operating system installation process by implementing a Jumpstart server. Lead architect of intranet site.  Converted existing Word/PDF format documentation to HTML.

Consultant Federal Bureau of Investigation:
Monitored 4 SGI Origin 2000 servers and associated RAID disk arrays for FBI Interstate Identification Index (I.I.I.) and the Brady Bill mandated National Instant Check System (N.I.C.S.) projects.  Wrote I.T. security plan/policy documentation and assisted with enforcement of I.T. Security policy and procedures.

Collective Technologies

Supported T1 connection to network of 55 Windows NT and 40 Sun Ultra machines.  Administered FTP sites, e-mail, and Web servers, managed on- and off-site backups. Provided pre-sales support and professional technical services to sales team. Improved company positioning at trade shows through quality support of marketing team.

Andromedia

Maintained T1 connection to network of 8 SGI servers and 35 Macintosh computers.  Managed FTP site, e-mail, and Web servers; maintained complete backup of all data. Led smooth network upgrade to 100baseT switched Ethernet.

Digital Pond

Instructed staff in use of computers and classified cryptography equipment.  Denied the enemy the use of the electromagnetic spectrum.  Managed intelligence team under garrison and field conditions; analyzed intelligence data.  Upheld rigorous quality control by performing regular detail-oriented inspections.  Earned Top Secret Sensitive Compartmented Information clearance.

Alex Marsh