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    Alex Farmer

    2021 Top 25 Customer Success Influencer - VP of Customer Success at Cognite - Founder of Customer Success Excellence - The Customer Success Awards

    Alex Farmer is a seasoned Go-To-Market executive with extensive experience in customer success and sales leadership. Here's a detailed overview:

    Professional Experience

    Current Roles:

    • Chief Revenue Officer at Nezasa (September 2023 - Present)
    • Chief Customer Officer at Nezasa (September 2022 - Present)
    • Founder of Customer Success Excellence
    • Founding Member of CS Angel

    Previous Positions:

    • Vice President of Customer Success at Cognite (August 2020 - September 2022)
    • VP European Sales & Customer Success at Incopro (March 2019 - August 2020)
    • Head of Customer Success at Sage People (October 2016 - September 2018)

    Education

    • Bachelor's Degree from Tufts University
      • Major: Political Science
      • Minors: Entrepreneurial Leadership Studies, Asian Studies
      • Graduated Cum Laude (2008 - 2012)

    Professional Achievements

    • Customer Success Influencer
      • 2023 Top 25 Customer Success Influencer
      • 2022 Top 50 Customer Success Influencer
      • 2021 Top 25 Customer Success Influencer
      • 2020 Top 100 Customer Success Strategist

    Personal Notes

    Notably, he recently shared a personal milestone of completing a citizenship ceremony in London1, and is currently building a travel tech company at Nezasa.23

    Related Questions

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    Alex Farmer
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    Location

    London, England, United Kingdom