Alex Canada

Alex Canada

Alex Canada is a Delivery Excellence Manager at Synoptek, a technology consulting and managed IT services provider. He is based in Roseville, California, United States.

Key Highlights

• Led the successful onboarding of 70% of customers in his previous role, demonstrating exceptional client management and communication skills.
• Instrumental in establishing comprehensive policies and procedures within the Project Management Office (PMO), optimizing project workflows and ensuring adherence to industry best practices.
• Spearheaded training and development initiatives for all newly hired project managers, fostering a culture of continuous learning and professional growth within the organization.

Experience

• Delivery Excellence Manager at Synoptek (June 2017 - Present)
• Service Coordinator at Synoptek (August 2013 - June 2017)
• Service Coordinator at FusionStorm (April 2012 - July 2013)
• Customer Service Manager at Tradition Software (December 2010 - May 2012)
• Director of Operations at Hitachi Data Systems (May 1999 - March 2008)
• Customer Service Manager at Hitachi PC (1997 - 1999)
• Supervisor at Acer America (October 1994 - May 1997)

Education

• Bachelor of Science (B.S.), Computer Science from The University of Akron1