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Alex Brickman
Channel Account Manager at 8x8
Professional Background
Alex Brickman is a dynamic and accomplished Channel Executive specializing in Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and collaboration solutions. With a wealth of experience spanning multiple prominent companies within the telecommunications sector, Alex has established a remarkable reputation for driving channel partnerships and enhancing revenue growth through strategic initiatives and innovative solutions.
In his current role as Channel Account Manager at 8x8, Alex leverages his extensive background and insight to provide exceptional services and solutions that meet the evolving needs of businesses today. His journey in the telecommunications field is characterized by progressive leadership positions that have enriched his expertise in channel management and business development.
Prior to 8x8, Alex held the position of Senior Channel Manager at Vonage, where he was instrumental in managing partner relationships and developing strategies that significantly advanced the company’s channel performance. His tenure at Masergy as Global Account Manager and subsequently as Channel Manager further exemplifies his ability to handle both global and strategic accounts effectively. At Masergy, Alex contributed to the creation and execution of holistic communication solutions, solidifying client trust and satisfaction.
Furthermore, Alex’s experience as Business Development Director at Zultys reflects his aptitude for identifying market opportunities and leading initiatives that foster product growth and customer engagement. His pivotal role at ShoreTel as Channel Development Manager also showcases his talent in building and maintaining strong channel relationships that are crucial for sustained business success.
Across his extensive career, Alex has also served in various capacities at notable organizations, including Qwest Communications, where he began as a Sales Engineer III and advanced to CPE Sales Manager. His roles at Zultys Technologies and Net-tel as Channel Manager and Integrated Solutions Manager, respectively, provided him with a solid foundation in channel sales and solutions management that has paved the way for his continued success.
Education and Achievements
Alex's educational journey began at Niles North, where he developed a strong academic foundation that would serve him throughout his professional life. He continued his studies at DePaul University, where he cultivated the skills and knowledge necessary to excel in the fast-paced world of telecommunications and technology. The combination of his educational background and extensive industry experience has positioned him as an authority in UCaaS, CCaaS, and collaboration.
Throughout his career, Alex has made significant contributions to the organizations he has been part of, implementing innovative strategies that encourage collaboration and partnered success. His achievements are evidenced by the numerous partnerships he has fostered and the revenue milestones he has surpassed, which speak to his unwavering commitment to elevating the channel partner landscape.
Alex's dedication to professional growth and industry advancement is evident not only in his roles but also in his relationships with stakeholders and clients, further highlighting his reputation as a leader who is genuinely invested in their success. His commitment to achieving excellence and nurturing partnerships continues to drive him forward in his career pursuits.
Notable Achievements
- Successfully managed and expanded channel partnerships that resulted in significant revenue growth across multiple organizations.
- Implemented innovative channel strategies at Vonage that increased the effectiveness and performance of their partner ecosystem.
- Established strong client relationships at Masergy that enhanced customer satisfaction and retention rates.
- Developed and executed business strategies at Zultys that led to increased market presence and product awareness.
- Demonstrated profound knowledge and expertise in UCaaS and CCaaS, facilitating the delivery of high-quality communication solutions for businesses.
As he continues to advance in his career, Alex Brickman remains dedicated to his passion for technology and telecommunications, always seeking to adopt trends and innovations that can further enhance collaboration and communication solutions for businesses worldwide. His remarkable skill set, combined with his industry knowledge and leadership abilities, makes him a valuable asset not only to his current organization but also to the broader telecommunications community.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.