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Alex Bilbao
H&M Business Tech - Americas External & New Sales Product Lead
Professional Background
Alex Bilbao is a dynamic entrepreneur with an impressive 17 years of international experience specializing in sales, business development, and innovative solutions. His career spans various roles across distinct industries where he has consistently demonstrated a strong ability to connect with brands that embody robust values, a commitment to social responsibility, and a passion for innovation. With a proven track record of driving business growth, Alex excels in making strategic connections and fostering collaborations that yield significant results.
Throughout his career, Alex has held notable positions that highlight his breadth of experience and leadership capabilities. Currently, he serves as the Americas External & New Sales Product Lead at H&M, where he plays a pivotal role in shaping the brand's sales strategy while enhancing customer engagement. Previously, he held the role of Business Development North America at the same organization, where he successfully navigated the complex marketplace to identify lucrative opportunities.
Before his tenure at H&M, Alex was the Export Sales and Business Development Director at AMA Waters LLC – Healthy Beverages, where he spearheaded initiatives that expanded the company's market reach. His role as Partnerships & Sales Portfolio Manager at Rio Hospitality Houses allowed him to integrate innovative strategies within hospitality, underscoring his versatility in various sectors.
His earlier experiences also include significant freelance engagements, where Alex served as an Executive Producer and Project Manager at A&B Productions, demonstrating his capability to manage complex projects from inception to completion. He further established himself as a key player in advertising as the Sales and Business Development Manager at Paul Ferrer.
Moreover, Alex has a strong background in government relations, evidenced by his role as a Foreign Affairs Officer at the Basque Government Delegation Office in Colombia and Central America, where he contributed to bilateral relations and international collaboration. He also co-founded Alan&Pole Advertising Agency, serving as Sales Director, and has experience in public affairs and media relations with the OECD.
Education and Achievements
Alex's educational journey reflects his diverse skill set and commitment to lifelong learning. He holds a Bachelor's degree in Classical Music from Bilbao Music Conservatory, where he developed a deep appreciation for creativity and discipline. He further honed his skills in event production by obtaining a Technical Degree in Event Production and Management from Aldalán, an esteemed institution renowned for its dedication to fostering talents in the event industry.
His academic foundation is solidified with a Bachelor's in Advertising and Public Relations from the Communication Studies Faculty at Universidad de Navarra, followed by a Master's degree in Business, Institutional, and Audiovisual Communication from Universidad de Deusto. This diverse educational background has equipped him with the knowledge and skills necessary to navigate and thrive in complex business environments.
Achievements
Alex's career is marked by numerous achievements that accentuate his leadership and innovative prowess. While at H&M, he was instrumental in launching new sales strategies that not only enhanced product visibility but also significantly boosted customer engagement across several demographics. His strategic insights helped shape the direction of business development initiatives, ensuring alignment with customer values and expectations.
During his time at AMA Waters LLC, Alex's innovative drive led to the successful launch of new healthy beverage products that captured market attention and expanded the brand's portfolio. His ability to identify market trends and translate them into actionable business strategies has been a hallmark of his career.
His diverse roles also led to successful collaboration in hospitality at Rio Hospitality Houses, where he implemented innovative partnerships that bolstered business growth. The creative strategies employed during his freelance projects have earned him recognition for delivering high-quality and impactful experiences.
In government relations, Alex facilitated vital dialogues with stakeholders which contributed to strengthened bilateral ties between regions. His contributions to public affairs at the OECD reflect his commitment to enhancing global communication and understanding.
Overall, Alex Bilbao embodies the spirit of entrepreneurship and innovation. His vast experience, educational background, and commitment to social responsibility make him a valuable asset to any organization. As he continues to make waves in the business landscape, his passion for connecting with people and fostering positive change remains at the forefront of his career.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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