Alessandro Laureani

Alessandro Laureani is a seasoned professional with extensive experience in operational excellence and business transformation. He currently holds the position of Director, Process Operations | Cloud Operations | Business Transformation at Microsoft.23

Professional Background

Alessandro Laureani has over 20 years of experience as an Operational Excellence leader in the services and technology industries.2 His expertise spans several key areas:

• Lean Six Sigma: Laureani is a certified Lean Six Sigma Master Black Belt.4
• Project Management: He holds a Project Management Professional (PMP) certification.4
• Business Operations: His current role at Microsoft focuses on business operations and customer experience.3

Academic and Research Contributions

Laureani has made significant contributions to the field of operational excellence through his research and publications:

• Google Scholar Profile: He has a verified Google Scholar profile, indicating his active involvement in academic research.1
• Publications: Laureani has authored numerous highly-cited papers on topics such as Lean Six Sigma implementation, leadership in quality management, and operational excellence.1
• Book Author: He has written books on leading Lean Six Sigma and operational excellence deployment.1

Career History

Before joining Microsoft, Laureani's career included:

• Google: He worked at Google Inc. in Dublin, Ireland, as Director of Operational Excellence (Global Business Organization) from July 2010 to March 2020.5

Education

Laureani's educational background includes:

• PhD: He completed his PhD, likely focusing on Lean Six Sigma and leadership, at the University of Strathclyde.21
• MBA: He holds an MBA degree, which complements his technical expertise with business acumen.4

Alessandro Laureani's combination of industry experience, academic research, and leadership roles positions him as a respected figure in the fields of operational excellence and business transformation, particularly in the technology sector.