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Alec Craddock
Workforce, Dialer, and Technology Management
Alec Craddock is a results-driven business and technology thought leader with a strong background in financial services, including collections, client services, sales, and contact centers.
He has extensive experience managing and supporting multiple products within consumer lending, particularly excelling in leading auto dialer operations and call recording/analytics both internationally and domestically within diverse matrix organizations.
Alec is known for his skills as a strategist, capable of recognizing and driving efficiency, generating expense saves, and optimizing desired outputs for complex business initiatives.
He has a proven track record of delivering projects on time, at or below budget, all while maintaining high quality standards.