Alberto Aznar César
Alberto César is a professional with a strong background in creating, monitoring, and optimizing processes, focusing on operational excellence. With a track record of building scalable Operations and Customer Service teams while maintaining service excellence, he holds an impressive NPS of over 85.
He possesses a natural leadership style in managing teams by implementing methodologies, disciplines, and by challenging and mentoring team members. Alberto has extensive experience in setting objectives and budgets to help achieve established goals at both team and company levels.
Alberto César holds a degree in Técnico Superior en Administración de Sistemas Informáticos from IES Abastos. Throughout his career, he has held key roles such as Responsable de Operaciones at Lapizka Catering, Responsable de Operaciones at Endado, Responsable Servicio al Cliente (Operaciones - COO) at Endado, Director de Operaciones - COO & Project Manager at Singularu, Responsable Operaciones & Customer Service - COO at EsLife, Director Área Soporte y Atención al Cliente at OZONGO.com, and Administrador en Sistemas Telemáticos at Demini.
