Albert Makolo

Albert Makolo is an experienced Information Technology and Telecommunications professional with a strong background in Digital Analytics and Data Visualization. He currently serves as the IT Director at ARSP - Autorité de Régulation de la Sous-traitance dans le secteur Privé in Kinshasa, Democratic Republic of Congo.1

Career Progression

Albert's career at ARSP has evolved as follows:

• IT Director (May 2023 - Present)
• Head of Digital Infras & ICT Governance (April 2022 - May 2023)

Prior to his roles at ARSP, Albert worked at Vodacom in various positions:

• Digital Analytics and Reporting Manager (December 2019 - April 2022)
• Billing Integrity Postpaid, Roaming & Interconnect Specialist (November 2015 - August 2019)

Expertise and Skills

Albert's areas of expertise include:

• Business Intelligence and Reporting
• Customer Value Management and Journey Analysis
• Digital Analytics and Data Visualization
• ICT System Management and Security
• Telecom Billing and Revenue Assurance

He is proficient in various telecom functional areas, including VAS, BI, Billing, CRM, CMS, Charging, CVM, Mediation, and Data Engineering.1

Language Skills

Albert is fluent in:

• French (native)
• English (professional)
• Local languages

Education and Contact

While specific educational details are not provided, Albert's extensive experience in the IT and Telecommunications field is evident. He can be contacted at albertmakolo2014@gmail.com for professional inquiries.1