Alan Xia

Alan Xia is a prominent leader in business strategy and operations, currently serving as the Customer Success Strategy and Operations Lead at Cisco. He has a strong track record in driving growth and operational excellence across various sectors, particularly in technology and customer service.

Professional Background

• Experience: Alan has extensive experience in customer segmentation analysis, sales forecasting, new product launches, and scaling business operations. He has managed products with annual revenues ranging from $50 million to over $1 billion.
• Expertise: His areas of expertise include strategy and planning, sales and partner operations, portfolio planning, budgeting, supply chain operations, and business analytics.

Education

• Alan holds a Bachelor of Arts in English from Cornell University.
• He has completed the Executive Program in Financial Analysis at the University of Michigan's Stephen M. Ross School of Business.
• Additionally, he has studied at Landmark Education.

Previous Roles

Before his current position at Cisco, Alan has held various significant roles:

• President of the Board of Trustees at the California Vipassana Center.
• Sabbatical/Start-up Advisor in charitable initiatives.
• Senior and managerial positions at companies such as Cisco Systems, Openwave Systems, Commverge Solutions, British Telecom, and Pyramid Research.

Alan Xia is recognized for his leadership capabilities and commitment to enhancing customer success through strategic operations.