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    Alan Stephens

    Information Technology Manager at ServiceNow

    Alan Stephens is an Information Technology Manager at ServiceNow, a prominent figure in IT Service Management.24 He recently joined ServiceNow as the leader of the Americas West Support Engineering teams within the Customer organization in November 2024.3

    Stephens is known for his expertise in project management and is described as a brilliant, hard-working professional who manages projects with exceptional ability and competence.1 His role involves staying up-to-date with IT Service Management and the Now Platform, particularly the Yokohama release.2

    Prior to his current position, Stephens held roles in Global Manager, Information Technology AV Operations at ServiceNow, based in Santa Clara, California.5 He has also been involved with data and analytics teams at ServiceNow.6 Stephens' experience extends beyond ServiceNow, as he previously worked at F1, showcasing a diverse background in the technology sector.7

    On LinkedIn, Stephens regularly shares updates and insights about ServiceNow's products and services, demonstrating his active engagement in the field of IT Service Management.24

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    Alan Stephens
    Alan Stephens, photo 1
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    Location

    Toronto, Ontario, Canada