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    Alan Ross

    Product Management, Contact Center, Cloud & AI Engineering

    Alan Ross is a seasoned technology executive currently working at Microsoft in a leadership role focused on cloud and AI products. Here are the key details about his current position and background:

    Current Role

    Alan Ross is currently a Product Manager for Microsoft Copilot for Service in the Cloud + AI Engineering division at Microsoft.1 He took on this role in April 2023.

    Previous Positions at Microsoft

    Prior to his current role, Alan held several other significant positions at Microsoft:

    • Head of Product for Microsoft Cloud for Financial Services (November 2014 - April 2023)
    • Principal Program Manager (November 2007 - November 2014)

    Achievements and Responsibilities

    During his tenure at Microsoft, Alan has achieved several notable accomplishments:

    • Featured in Business Insider's "Meet the 14 execs from Big Tech that every Wall Street firm should look to poach" in 20221
    • Responsible for engineering commitments for Microsoft's largest cloud customers (over $2B)
    • Drove growth of financial services in Azure from 7% to 12.2% of all industries from 2015 to 2022
    • Led a major bank on Azure from being the 44th to the 4th largest customer in just 3 years
    • Won Executive Briefing Center awards in 2019, 2020, 2021, and 2022
    • Grew and managed a team of over 30 engineering Product Managers

    Education

    Alan holds advanced degrees from prestigious institutions:

    • Post-graduate studies in Computer Science from the University of Maryland (4.0 GPA)
    • Master's degree from The George Washington University - School of Business (4.0 GPA)

    Professional Certifications

    Alan has earned several professional certifications, including:

    • Microsoft Certified IT Professional (MCITP)
    • Certified Information Systems Security Professional (CISSP)
    • Project Management Professional (PMP)
    • ScrumMaster

    His LinkedIn profile username is indeed alandross, as mentioned in the query.1

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