Al Luke

Al Luke is a bilingual outstanding professional with over eight years of experience, including a background as a Navy veteran. He has excelled in managing technical support operations, implementing new procedures to enhance security posture, improve operational efficiency, and control costs. Al Luke has a proven track record of identifying customer needs and delivering appropriate product and service offerings, earning customer trust, and driving repeat and referral business. With expertise in resolving escalated customer service issues, Al is also skilled in negotiating deals and converting e-commerce prospects into in-store sales, consistently achieving sales targets. His leadership skills have been instrumental in helping team members reach individual sales goals, improve customer service, and align with overall business objectives.