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Akshay Rao
Building world class Go-to-Market and Customer Success capabilities at ServiceNow
Akshay Rao is a technology leader with a strong track record of collaborating with business and technology teams to develop and implement technology strategies and solutions.
With a background in Lead to Cash transformations for SaaS companies, Akshay has excelled in navigating hyper-growth environments, new business models, and evolving go-to-market strategies.
Having worked at notable organizations like PwC, Adobe, and currently at ServiceNow, Akshay has acquired a deep understanding of the business capabilities and systems crucial for B2B and B2C SaaS companies to scale effectively.
His key strengths lie in problem-solving, data-driven decision-making, continuous learning, and fostering teamwork to drive digital transformation initiatives.
Akshay's domain expertise includes Lead to Cash processes, SaaS product and business operations, and subscription business models.
His specialties encompass business architecture, technical solution architecture, process and capability digitization, technical program delivery, and team management.
Akshay holds a Master of Science degree from San Jose State University and a B.Tech degree from Jawaharlal Nehru Technological University.
He currently serves as a Senior Manager in Enterprise Applications Development at ServiceNow, building on his past roles as Lead Architect and Technology Strategist in renowned companies like PwC and Adobe.
Throughout his career, Akshay has honed his skills in leading engineering teams and driving critical business capability transformations to support organizational strategies.