Ajit Kumar

Ajit Kumar, Senior Manager, GTM Business Operations at Zendesk

Ajit Kumar is currently serving as the Senior Manager of GTM (Go-to-Market) Business Operations at Zendesk, a customer service and engagement platform. He has been with Zendesk since September 2022, previously holding the roles of Manager of GTM Business Operations and Customer Success Manager.1

Prior to Zendesk, Kumar held various positions at other companies:

• Mastermind Champion at Primary Venture Partners since March 20221
• Senior Consultant MBA Intern - M&A at PwC in 20171
• Business Systems Analyst at Emerson Automation Solutions from 2014 to 20161
• Operations Manager at PepsiCo - Frito Lay from 2012 to 20141

Kumar holds several certifications, including:

• Prosci® Certified Change Practitioner (issued March 2023)1
• OKR Certified Coach, Expert in the Outcome Mindset Method (issued August 2021)1
• Section4 Certified Brand Strategist (issued July 2021)1

He has also received various honors and awards, such as:

• Kelley Graduate Assistantship Fellowship (issued June 2017)1
• Lilly Family MBA Fellowship (issued June 2017)1
• 1st Place, Deloitte National Case Competition 2016 (issued December 2016)1

Kumar is fluent in English and has limited working proficiency in Spanish.1