Ajay Hiremath

Ajay Hiremath, Delivery Lead/Manager at Allstate

Ajay Hiremath is a Delivery Lead and Manager at Allstate, one of the largest publicly traded property and casualty insurance companies in the United States.123 He has over 20 years of IT delivery experience and has managed vital technology programs for small and large companies.2

At Allstate, Hiremath has been at the helm of conversational AI implementations for the past five years.1 He has been instrumental in leveraging conversational AI to provide interactive customer service and be available for insurance agents and consumers 24/7.1

Key Learnings from Allstate's Conversational AI Journey:

1. Conversational AI should not be treated as a one-size-fits-all solution.1
2. It is crucial to be specific with the use cases and target user community.1
3. Integrating chatbots with legacy systems enables end-to-end automation of processes.1
4. Providing self-service by integrating AI technologies with legacy solutions has great potential for companies with large consumer and user bases.1

Hiremath's LinkedIn profile shows that he is based in Vernon Hills, Illinois, and has a background in Information Technology and Services.245 He holds a graduate degree from DePaul University's Charles H. Kellstadt Graduate School of Business.4