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Ajantha Algama
Application Support Team Leader at Laing O'Rourke
Professional Background
Ajantha Algama is a highly customer-focused and innovative Application Support Analyst, boasting over 20 years of rich experience in Application Development, Analysis, and Support. Throughout his extensive career, he has earned a reputation for excellent communication skills and an outgoing personality, making him a valued asset to any team he joins. Ajantha's remarkable problem-solving abilities stand out, as he has successfully provided technical and expert support to more than 5000 employees across South East Asia, Australia, and New Zealand. This extensive and diverse experience has equipped him with a nuanced understanding of different cultures and work environments, allowing him to adapt his approach to meet the unique needs of each individual and organization.
One of Ajantha’s primary areas of expertise is his over eight years of experience in SharePoint workflows. He has excelled in the support, maintenance, customization, and governance of SharePoint, demonstrating his capability in not only managing existing systems but also recommending improvements. Recognizing the importance of user training, Ajantha effectively provides guidance on the use of SharePoint to enhance or reconstruct existing public, private, and team sites. His proactive approach to enhancing technological solutions and systems ensures that users are not just supported, but empowered to operate effectively.
Education and Achievements
Ajantha Algama's educational background includes studies at prestigious institutions such as St. Joseph's College in Colombo, where he established a solid foundation essential for his career. His continuous pursuit of knowledge led him to the Australian Computer Society, enhancing his understanding of the IT landscape further. Additionally, he holds diplomas in IT from IDM in Sri Lanka, which have played an integral role in shaping his technical expertise and analytical skills.
Armed with a diverse technical skill set, Ajantha specializes in several technologies including Dynamics CRM, SharePoint Online, ServiceNow, iManage, MS Teams, Microsoft Office SharePoint Services 2007/2010, Microsoft SharePoint Designer, Nintex, Microsoft InfoPath, MS SQL, Lotus Notes, Classic ASP, and HTML. This robust arsenal of skills enables him to tackle a variety of challenges efficiently and innovate solutions that drive success for organizations.
Professional Journey
Ajantha’s professional journey has seen him take on pivotal roles in various organizations. Currently, he serves as an Application Support Team Leader at Laing O'Rourke, where his leadership and technical skills come together to enhance the organization’s applications efficiency. Prior to this, he was a SharePoint & CRM Analyst at Lend Lease, contributing significantly to the management of their SharePoint and CRM platforms and ensuring optimal operational performance.
His previous positions include Application Support Specialist at CSR Limited and Computer Operations Manager at Kobi Pharmaceuticals. In these roles, Ajantha was responsible for supporting application development and providing insights that led to improved performance and user satisfaction. His experience as a Senior Systems Analyst at Taseco TMS Limited in Saudi Arabia and as a Senior Analyst Programmer at Eskaycee Computers has further solidified his expertise in both functionally and technically complex environments.
Achievements
Throughout his career, Ajantha has achieved significant milestones and contributed to numerous successful projects, showcasing his exemplary skills in application support and development. He has played a crucial role in optimizing the use of SharePoint across multiple platforms, improving workflows, and ensuring governance that aligns with organizational goals. Ajantha has continually demonstrated his ability to not only grasp technical comprehension but also translate that knowledge into actionable solutions. His recommendations for enhancing SharePoint usage have resulted in tangible improvements, significantly increasing productivity for the teams he supports. Ajantha also emphasizes the importance of training, ensuring that team members feel confident in using the tools at their disposal.
In a world that continually evolves with technology, Ajantha Algama stands out as a reliable and innovative Application Support Analyst dedicated to fostering a positive user experience while enhancing operational success. His blend of technical knowledge and exceptional interpersonal skills enables him to liaise effectively with users of varying levels of technical expertise, making him a perfect bridge between technical teams and end-users. With his extensive experience and commitment to continuous improvement, Ajantha is an invaluable resource in any organization aiming to improve its application support and development strategies.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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