Ahmad Dahlan University Yogyakarta Indonesia

Future Academy

Business Development Manager at Trend Micro

• Increased social media engagement through targeted content campaigns based on market research insights.
• Leveraged social media analytics to track progress, measure performance, and identify areas for improvement.
• Collaborated cross-functionally with marketing, sales, and product teams to ensure seamless integration of social media initiatives.

Kaspersky

Social Media Manager - META

•	Increased social media engagement through targeted content campaigns based on market research insights.
•	Organized partner events, featuring keynote speakers, product training sessions, and networking opportunities.
•	Leveraged social media analytics to track progress, measure performance, and identify areas for improvement.
•	Collaborated cross-functionally with marketing, sales, and product teams to ensure seamless integration of social media initiatives.

Trend Micro

Social Media & Consumer Marketing lead 

•	Built an inclusive community of 10k members from all around the world in one year.
•	Crafted engaging and culturally relevant content for social media platforms, resulting in an increase in online community engagement and event attendance.
•	Organized diverse events ensuring cost effectiveness and operational success.

Egyptian Backpackers & Solo Guy Community

Co-Founder & Organizer

•	Increased Trend Micro's partner network in Indonesia through targeted recruitment and onboarding initiatives.
•	Secured partnerships leading banks in Indonesia, resulting in an increase in cybersecurity solutions sales through the channel.
•	Enhanced customer relationships and ensured existing customer satisfaction through engagement and personalized support initiatives, resulting in an increase in customer retention. 
•	Identified and resolved potential partner performance issues, preventing decline in regional market share.

Channel Development Specialist

•	Implemented efficient office procedures, reducing processing time 
•	Managed budgets and negotiated with suppliers, achieving a significant cost reduction.
•	Enhanced client relationships, resulting in increase in positive feedback.

Office Manager

•	Built and maintained strong customer relationships, increasing loyalty and repeat business.
•	Optimized contract and agreements negotiations, maximizing profit.
•	Executed effective cold-calling strategies, boosting sales and leads generation.

Ahmed Youssef