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Ahmed Mustafa-
Etisalat UAE, SMB Manager - Alternate Channels
Professional Background
Ahmed Mustafa is an accomplished IT and Telecommunications professional, with over 15 years of dedicated experience in international companies. He has established a commendable track record as a Sales/Marketing Administrator and Distribution Specialist, demonstrating exceptional leadership and expertise in various logistics functions, including import and export operations, customer service, forecasting, transportation, and strategy building. Ahmed's proficiency in shipping, distribution, and inventory management has consistently aided teams and organizations in achieving their goals, enhancing client relationships, and fostering profitable growth.
With a strong background in financial accounting, budgeting, and regulation interpretation, Ahmed is adept at designing and implementing effective business development and sales plans. His strategic initiatives have enabled companies to secure new business opportunities, increase market share, outperform competitors, and boost profitability. His commitment to establishing robust customer rapport and delivering effective solutions to meet their needs emphasizes his dedication to corporate success and sustainability.
Throughout his career, Ahmed has nurtured an exceptional ability to manage and expand existing accounts while simultaneously overseeing the launch of new product lines and sales systems. His extensive experience in brand marketing and dedicated sales training further distinguish him as a leader in the telecommunications and IT sectors.
Education and Achievements
Ahmed holds a Master of Business Administration from the prestigious University of Khartoum, complemented by a Bachelor of Science with Honors in Computer Science and Statistics from the University of Gezira. His educational background has equipped him with a solid foundation in both technical and managerial disciplines, enhancing his capacity to thrive in fast-paced, competitive environments.
His professional journey has seen him take on pivotal roles across several offices and divisions in leading telecommunications companies, including Etisalat UAE and Zain Sudan. His positions have showcased his versatility and ability to adapt, whether as a Key Account Manager, Regional Territory Manager, E-Sales System Administrator, or Commercial Team Leader.
Notable Roles and Contributions
SMB Manager Alternate Channels at Etisalat UAE
In his current role at Etisalat UAE, Ahmed serves as the SMB (Small and Medium Businesses) Manager for alternate channels, leveraging his extensive background in sales and client management to drive new business opportunities and optimize operational performance.
Zain Sudan
At Zain Sudan, Ahmed's career evolved significantly as he took on various critical positions. His leadership as a Regional Territory Manager involved strategic oversight of multiple operational aspects while fostering key customer relationships. In his roles as Key Account Manager and Corporate Account Manager, he was proactive in identifying and securing new business opportunities, significantly enhancing Zain's footprint in the competitive telecommunications market.
His tenure in the Zain family also included responsibilities as Commercial Team Leader in Zain South Sudan, where he demonstrated his ability to lead teams toward achieving sales targets and improving customer experiences. His experience spanned various territories, including Bahrain, where he was integral in establishing and nurturing important accounts that contributed to the growth of the company.
Business Development at Echosoft Co.
In addition to his work in telecommunications, Ahmed held the position of Business Developer at Echosoft Co., where he applied his expertise to drive business strategies and cement partnerships within the IT sector. His contributions to the company's growth during this period reflected his capacity for innovation and keen market insight.
Achievements
Ahmed Mustafa's career achievements reflect his dedication to enhancing organizational efficiency, market position, and customer satisfaction. He is celebrated for his innovative sales strategies and for fostering robust client relationships that lead to improved loyalty and business retention. His ability to outperform competition in the crowded telecommunications landscape stands testament to his expertise and prowess.
Moreover, Ahmed's work in developing and mentoring sales teams has significantly improved performance metrics company-wide, demonstrating his leadership and commitment to excellence.
Looking ahead, Ahmed is aspiring to bring his wealth of knowledge and experience to a reputable company where he can play a pivotal role in driving significant impact and creating value. With his proven background in IT, telecommunications, and sales, he is poised to continue delivering successful outcomes and contribute meaningfully within his next professional venture.