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Ahmed Issa
Luxury General Manager at Shangri-La Group
Ahmed Issa is a highly organized, dynamic, and quality-focused leader with extensive experience in the hospitality and hotel industry, specializing in overseeing business operations, personnel management, and administrative functions.
With a proven track record of successfully managing multiple establishments including restaurants, bars, luxury villas, apartments, and luxurious rooms, Ahmed has demonstrated exceptional cognitive abilities, multitasking skills, and problem-solving capabilities.
Acknowledged for identifying process inefficiencies, implementing solutions to maintain high service standards, and efficiently managing budgets to optimize the allocation of resources and achieve cost savings.
Instrumental in enhancing profitability, sales, and operational efficiency through the development and implementation of improved business processes, employee training programs, and performance enhancement initiatives.
His core competencies include profit maximization, relationship development, effective communication, team leadership, strategic planning, and cross-functional collaboration.
Ahmed holds diplomas in Hotel & Restaurant Management and Hotel Operation from institutions in Canada, as well as a Baccalaureate specializing in Catering Sales from Lebanon.
His extensive professional background includes roles such as Complex General Manager, General Manager, Hotel Manager, EAM Food & Beverage, Director of F&B, Corporate Executive, Food & Beverage Manager, Assistant Director of Food & Beverage, Director of Event & Catering, Restaurant Manager, Assistant Banquet & Conference Manager, and Sales Representative at reputable hotel chains like Shangri-La Group, InterContinental Hotels Group (IHG), and Al Bustan Palace Hotel.