Georgia Institute of Technology

University of Illinois Urbana-Champaign

Director of Research & Development at Chicago Testing Laboratory

Gartner

Associate Director, Data Analytics

• Manage a team of ~10 Analytics associates; Serve as an effective leader, train and coach new hires who specialize in business and advanced analytics projects; drive team building and recruiting activities
• Work with senior stakeholders closely to deliver data driven decision making for the business
• Be the subject matter expert and facilitator for all analytics related to service organizations covering both strategic and tactical aspects
• Drive innovation to propose innovative analytics workstreams providing new business ideas and strategies
• Provide intelligence to track progress on several improvement initiatives being run in the organization. Own the success of these initiatives through deep-dives, pilots and large-scale roll outs
• Develop processes to effectively deliver multiple requests and demonstrate measurable business impact thereof
• Conduct both directed and proactive analysis on various aspects of the business units supported to help improve client retention, service productivity leveraging both leading and lagging indicators
• Define performance measurement parameters for the Analytics team driving multiple ongoing analyses

Manager, Data Analytics

▪ Collaborated with Sales, Finance, and Product Management in development of performance analytics, reporting, and forecasting infrastructure for LOB comprised of media advertising, mobile application, and data products monetized in Google Ad Manager (GAM) environment
▪Established data ETL for product portfolio in SQL/Snowflake and Python environment, building of Tableau dashboards, socializing with cross-functional teams, and leveraging final product in revenue forecasting and monitoring of product portfolio health
▪ Managed relationship with external Ad Tech partner business intelligence teams to gather requirements, identify KPIs, and build performance and financial data pipelines ahead of new product monetization
▪ Informed business strategy in collaboration with executive leadership to evaluate profitability of partnership terms and products and inform renegotiation of revenue-sharing agreements, optimizing product margin
▪ Led implementation of Salesforce in collaboration with Sales leadership to upscale revenue pipeline analytics and sales management analytics, providing increased visibility into individual sales member performance

T-Mobile

Senior Business Analytics Manager

▪Understand GoHealth’s business processes, including the role each department plays in supporting the company’s ultimate goals
▪Drive alignment between cross-functional Workforce Management, Sales, and Marketing teams to develop sales strategy and support buildout of analytics reporting infrastructure for 2000+ member sales team in Tableau environment
▪Work with executive and C-suite leadership to understand important value drivers and challenges within their departments and determine the important metrics and insights that can drive strategic optimization short-term and long-term
▪Provide new insights to business leaders through a combination of descriptive and diagnostic analytics in Python environment
▪Test hypotheses across data sets using measurable, statistical methods to evaluate best performing strategies
▪Build interactive business intelligence dashboards and reports that provide insights that can be easily interpreted and applied by business leaders to help improve their performance
▪Collect and evaluate data to track project performance and important developments using SQL Server
▪Summarize raw data into digestible and actionable insights and measure their lift on performance

GoHealth

Strategy & Insights Associate Manager

Senior Strategy & Insights Data Analyst

Chicago Testing Laboratory Inc

Research and Development

-Managed multiple employees in a technical environment to meet client needs, schedule requested services, update clients on progress of testing, and prepare reports and communications to relevant parties upon test completion.
-Managed multiple databases of intermediate to large size, ran statistical analysis on test results, and prepared visualizations and reports for clients.
-Spearheaded industry implementation and roll-out of a newly developed performance test (I-FIT) in the State of Illinois and translated graduate research findings into additional annual revenue.
-Collaborated with governmental agencies to evaluate new performance-test methods and construction practices by overseeing research efforts and communicating findings to research sponsors. 
-Presented at over 10 nationwide conferences on the findings of research and communicated with governmental agencies and municipalities regarding how to best implement newly developed test methods.
-Developed and adopted a comprehensive lab-wide quality management/quality assurance system in accordance with national accreditation standards.
-Project management of HMA, PCC, and Soils materials testing.

Project Manager

Collaborated in 7-member research team to develop the affordable, practical, scientifically sound Illinois Semi-Circular Bending beam (SCB) testing protocol to characterize cracking potential of asphalt mixtures, and encourage the use of high amounts of RAP and RAS in design.
Designed, mixed, compacted, and machined HMA mixtures for materials testing including but not limited to the characterization of permanent deformation (rutting), fatigue, thermal cracking, and strength behavior.
Studied properties of high binder replacement in asphalt pavements by performing material characterization experiments.
Analyzed results of experimentation, drew conclusions, and prepared reports of findings for state agencies, academic journals, and international conferences.

Illinois Center for Transportation

Research Assistant

Updated drawings and sheets in Microstation to match design changes.
Performed quantity take-off to provide construction cost estimates.
Assisted in initial feasibility studies by evaluating various route proposals. 
Assembled final construction documents and drawings for delivery to clients.

Wight & Company

Transportation Engineering Intern

Collaborated with Clayco Construction firm in the building of a $15 million University of Illinois dormitory building
 Responsible for integrating contract documents, architectural drawings, and specifications into unified reference
 Cross-checked various project documents and tracked construction progress on-site
 Supervised construction activities and conducted inspections

Clayco

Project Engineering Intern

Analyzed raw data pertaining to railcar accidents and presented the results on a weekly basis to the research group and Class I
    railroad corporations nationwide.
    Monitored and recorded tank car derailments or collisions involving hazardous materials throughout America and Canada.

University of Illinois at Urbana-Champaign

Tank Car Data Analyst

Logged and monitored tanker truck accidents involving hazardous materials in order to identify geospatial relationships between incidents.
    Contributed to the realization of under-reporting taking place in the trucking industry

Ahmad El Khatib