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Agniva Das
Strategic Operations & Customer Success Leader | Expert in Process Optimization, Team Leadership, and Customer Satisfaction | IIM Nagpur | NIT Rourkela
Agniva Das is an experienced Strategic Operations Manager with over six years of expertise in Business Process Excellence and Customer Experience/Success Operations.1 They currently hold the position of Senior Client Operations Manager at WittyProf Academic LLP, as indicated by their LinkedIn profile.
Agniva Das, who uses the LinkedIn username "afirewall," has demonstrated a commitment to continuous professional development. Recently, they completed a course on "Managing Project Stakeholders" by Natasha Kasimtseva, which provided useful tips and support documents for project management.2 Additionally, in February 2024, Agniva participated in a Lean Yellow Belt certification program, where they were part of a group of 17 candidates who successfully obtained their certifications.3
Their professional interests appear to include:
- Business Process Excellence
- Customer Experience Operations
- Project Management
- Lean Six Sigma methodologies
Agniva Das actively shares their professional achievements and learning experiences on LinkedIn, indicating a dedication to personal growth and industry knowledge expansion in the field of operations management.