Ashland University

Campbell University

Masters of Business Administration educated and United States Marine Veteran

California, United States

Supported the Senior Development Manager and Branded retail/ sales in areas regarding trade spending and drive revenue optimization. •	Assisted with maintenance of Technology Performance Management Service system to ensure that all deals are being reviewed and approved in a timely fashion at all levels. Ensure all pricing is accurately represented within AR7 and respond to Purchasing Agent as needed when questions arise. Ensure deals are being closed within our timing parameters. •	Tracked and maintain turn plans to ensure that revenue is being accurately captured and reported to leadership.•	Regularly communicate assist monitoring the actions of the Regional Sales Manager’s and Brokers, and analyzing their results and reporting opportunities accordingly. Created financial reports for profitability by location. •	Supported Senior Trade Analyst and Senior Business Development Manager as needed.

Ventura Foods

Branded Trade Support Analyst

Responsible for the training and development, including principles of adult learning, and training in organizational methodology with assessment techniques. Facilitate all training programs for all employees in the Reimbursement centers in Intake, Billing and Collections.•	Delivered all training to new hires in the reimbursement centers on job responsibilities, company policies and company programs.•	Customizes ad hoc training programs based on schedule and availability of employees. (i.e. classroom, one‐on‐one, on the job training). Writing and updating standardized operation procedures (SOP).  •	Maintained and updated all training materials as processes or procedures are updated. Independently lead training, reporting in a class room setting environment.  •	Analyzed and evaluated training requirements to ensure proper training objectives are met. Identified training issues and opportunities for enhancement and development. Provided feedback to management regarding training effectiveness and suggestions for change.•	Consulted with instructional designers when new training needs to be designed. Partnered with trainers from other centers to ensure consistency.

Option Care

Human Resources Reimbursement Training Specialist

A mixture of administrative medical assisting and clinical medical assisting tasks as being part of the duties. This also includes removing sutures, and taking electrocardiograms. The physician expects helping with preparing patients for examinations, taking medical histories, assisting the physician during examinations and explaining medical procedures to the patients. The responsibilities also includes: calling in prescriptions to the Pharmacies, collecting laboratory specimens, and retrieving sterilized medical instruments.

VA Long Beach Healthcare System

Medical Assistant

Contractor/ Analyst NuFactor •	Provided support to end users in addressing billing / posting questions throughout month.•	Assisted in assuring the compliance of all HIPAA state and federal regulations within the organization focusing on the financial aspects of business in their daily work using CPR+ software, Rock Pond software, CRM and SAP.•	Analyzed monthly profitability figures for consistencies in reimbursement, opportunities for additional revenue available.Contractor Planner/ Analyst DCRX Infusion Pharmacy (Diabetic Care RX) Planned for and performed month end financial closings and provided appropriate reports to executive team for review. •	Conducted web trainings on aspects of new specialty pharmacy application to “end user” staff and assisted in the development of improved processes and efficiencies. •	Conducted daily financial analysis of revenues, cash deposits, and cost of goods sold to allow a clean month end closing. As oddities were discovered with any aspect of financials, assisted in the development and implementation of improved processes.  Contractor/ Analyst FFF Enterprises •	Planned and assisted in identifying, develop and implemented Quality Assurance reports for finance reconciliation using Structured Query Language (SQL) with companies’ data dictionary diagram software.   •	Created financial reports for profitability by location, therapy, sales representative, and other identified parameters. •	Assisted with data scrubbing of specialty pharmacy application to ensure manufacture reporting was complete and accurate.•	Assisted in the setup and maintenance of security database within new specialty pharmacy platform ensuring each users security and settings were appropriate for their specific roles within the organization.

Self-Employed - consultant

Business Analyst

Ensures Business goals and objectives are aligned with the organization's broader mission, vision, and driving strategies. Participates in the design, development and implementation of training modules, and new programs for pharmacy, nursing and reimbursement using CPR+.•	Created insurance and payer files specific to Company contracts and creates shared contracts and tie to insurances. Assists in oversight of electronic billing practices and implementation of new changes to National Council for Prescription Drug Programs claims and procurement of drugs.•	Provides Data Base Maintenance and ongoing Quality Control and Resource Management. Recommended methods and process improvements. Integration and test, developing/executing test strategies and test plans, troubleshooting/analyzing problems, optimizing system performance, executing inter-operability tests, and supporting with product commercialization.•	As the Resource Manager, conducted training for all aspects of patient care representatives of intake, authorization verification, billing, reimbursement positions with procurement of drugs.  Contributed to process flow design of development training plan for CPR+ implementation, CRM, and SAP implementation.  Conducted end-user training for all aspects of operations and reimbursement teams within CPR+ environment to maintain reconciliation. •	Assisted in identifying, develop and implemented Quality Assurance reports for finance, reimbursement, operations and procurement. Created financial reports for profitability by location, therapy, sales representative, and other identified parameters. •	Wrote queries exporting data with Structured Query Language (SQL) per companies’ data dictionary diagram software.

FFF Enterprises/ NuFACTOR Pharmaceutical

System Business Analyst

Held responsibility for managing billing departments to enable all accounts receivable to collect in a timely and efficient manner, optimizing cash flow for company.  Oversaw data integrity, including documentation to support billing decisions.  Coordinated cross-departmental collaboration related to internal and external audits.•	Provided leadership in supervision, workflow efficiency, departmental policy, staffing, and interdepartmental relations.  Coordinated with human resources on issues related to direct reports.  Planned for future goals of pharmacy and extrapolated into individual goals by used enterprise resource planning system (ERP). •	Assessed operational strengths and weaknesses to develop plan to improve.  Reviewed not-yet-billed reports to expedite procurement billing and reimbursement process.  Created and ran reports regularly to monitor productivity and to gauge outstanding account receivable.•	Analyzed current processes to determine cost/benefit and create plans to maximize profitability.  Monitored and handled pharmacy audits.•	Oversaw overall company operations and monitored progress in relation to company and individual goals.  Guided supervisors through process of motivating staff dedication and work ethic as well as upgrading staff as necessary.

Modern Health

Integrity Finance Manager

Made solid financial decisions with client and management teams and provided accurate information on present financial situation as well as projections of future cash flows, economic/industry trends, and customer demand. •	Held responsibility for planning and processing shipments; all related activities for assigned base of accounts by contact with customers, carriers, and potential customers on a daily basis. Developed financial forecasts for clients to ship domestically.•	Analyzed, tracked and planned existing financial progress against clients’ forecasts to keep company on track. Held responsibility to serve as the liaison between the client and vendors for products relies on supply chain management.•	Used the enterprise resource planning system (ERP) to performed and analyzed to determine effectiveness of overall operations. Analyzed the cost-benefits to compare vendors and choose the one that best fits the needs for clients.  •	Identified improvement areas such as production loss, planned around quality deficiencies, and cost-effectiveness measures by using the customer relationship management system (CRM).

Carne Worldwide

Financial Analyst, Operations Specialist, Procurement Analysts

Assistant Supply Chief, 2009-2011 Implemented and directed all logistical arrangements during deployment for multiple units.  Maintained appropriate records of all maintenance and inspection actions performed, technical training conducted, and organic equipment assigned to division. Acquired working knowledge of sound management principles, work center supervision, proper methods and trained personnel.Community Events Coordinator, Project Manager, 2007-2011 (Concurrent)Provided plans, procedures, schedules, documentation requirements, and evaluation criteria for all activities necessary to execute and control all projects.  Held responsibility for construction, commissioning, and validation of multiple projects.Funeral Honors Coordinator, Mortuary Affairs, Aberdeen P.G., Maryland, 2004-2011 (Concurrent) Coordinated all aspects of return of fallen service members, including paperwork, flight and hotel arrangements, and funeral planning.  Made reservations as requested by fallen for next-of-kin or travelers, including coordination of air, car, and hotel and ground transportation for domestic and international travel.  Administrative Assistant, 2003-2011 (Concurrent) Performed clerical and administrative duties incident to general and operational administration, utilizing manual/automated information systems.  Used Marine Corps Total Force System and Marine Corps standard word processing/database software packages.  Served as instructor and facilitator in various disciplines, including leadership and development, diversity and inclusion, Equal Employment Opportunity in government, martial arts, security clearance, and substance abuse.

Oswald Tobin