Sean Tygrett is a highly experienced executive who has successfully led diverse teams in creating innovative customer-centric solutions. He has over 20 years of experience in process improvement and change management, which has helped him develop an approach that unifies Balanced Scorecard strategies, Customer Experience Design, and Six Sigma Process Improvement methodologies. His approach has been successful in transforming business strategies, achieving full organizational support, and delivering clear financial benefits.

Sean's education background includes a focus on finance, investments, and communication from Babson College, where he studied and graduated with a Bachelor of Science degree. Sean's work experience consists of leadership roles at Cox Automotive as the Senior Director of Client Experience, a Business Mentor at Techstars, and Cox Communications, where he held several positions, including Director, Customer Experience, and Director, Systems Integration, among others. Additionally, he co-founded Sapphire Six, where he served as the Chief Operating Officer.

Sean's expertise lies in customer experience delivery, unifying methodologies, Balanced Scorecard strategies, continuous process improvement, change management, and performance management. He is interested in developing a sustainable customer-centric culture throughout an organization, creating innovative solutions, and driving transformative change in business strategies.